You can change or cancel a reservation without costs (except banking charges) for the customer upto 40 days after the date the prepayment was made, and no later than 7 seven days before the check-in date. Cancellations and modification will carry a cost the equivalent of the prepayment already made. Return payments will always be made using the same method as employed for the original prepayment and always to the card / account where the prepayment originated from.
In case of a partial cancelation, the time already spent at the hotel will be calculated according to the official rates.
We serve the water from mountains, any other prepared or bottled beverage will be charged separately.